Returns & Exchanges

At BALLISLIFE, we want to ensure you are 100% satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Whether the fit isn't right or you've changed your mind, we make the process as seamless as a fast break.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Drop Off Package

  Hand off your package at any authorized carrier location; be sure to keep your tracking receipt for updates on your return's journey.

• 4.
  Receive Refund or Credit

  After our team inspects the returned gear, we will process your refund to the original payment method or issue store credit within 5-7 business days.